Rights and Responsibilities

Student Rights and Privileges

Clover University embraces a diverse student body and protects the freedom of all students, faculty, and staff to freely express their views. Freedom of expression in a culturally, ethnically, and intellectually diverse university community provides an enriching learning environment for all members of our community. Research and discussion topics can be challenging and the opportunity to listen to different views, analyze different perspectives allows us to refine our knowledge.
Students are responsible for their interactions with other students, faculty and staff and to ensure that their conduct does not infringe on the basic rights of other community members. Guidance is provided by Clover University’s Guidelines for Online Communication and its Netiquette Policy. Students are responsible for upholding a good academic standing.

Academic Integrity

Clover University is a community of students and faculty that have made a commitment to each other and the world to hold themselves to the highest ethical standards. Students must follow the university’s honors code and the university will not tolerate cheating or plagiarism. Students, in their academic work submitted for grading who use ideas or content from another source must fully acknowledge that source. Additionally, Clover University also considers cheating, resubmitting the same material across different courses, and other efforts to undermine the spirit of academic integrity as violations of the University’s ethical standards. The University reserves the right to penalize students for violating the Academic Integrity Policy, this may include receiving no credit for assignments, receiving no credit for coursework, and expulsion from the university. If a student has any concerns with the implementation of the Academic Integrity Policy, they are encouraged to raise these concerns with their Advisor and their Department Chair, and may file a formal grievance. A detailed description of the Grievance Procedure is provided on page 19.

Responsibilities of the University and Students

University Role

Clover University will inform each student of all changes that might impact their studies via email. The university through its individual advising system, where each student is matched with an academic advisor provides guidance to help students reach their academic goals. In their aim to provide students with an excellent service the university’s administrative and academic services are reliant on the student’s cooperation.

Student Role

The success of a student at Clover University will ultimately depend on the student’s commitment to taking advantage of the learning opportunities offered and on the student’s efforts in completing the required work in each of the courses. Students are responsible for meeting all the requirements of their course of study as specified in course syllabi, Moodle, the university catalog, and our website.
Clover University student’s responsibilities include the following:

  • 1) Making sure that all information submitted to the university, such as name, address and other are correct and keeping that information up to date
  • 2) Check their Clover University email on a daily basis
  • 3) Completing all courses within the 8 weeks of each Term and should extenuating circumstances arise, students should contact their academic advisor and their program director via email in advance
  • 4) Following the instructions provided in all syllabi and submitting assignments on time
  • 5) Acknowledging that internet disruptions or other technical problems do not provide a valid excuse for late submission of coursework
  • 6) Contacting the University by email and/or phone if they have questions or need help with issues relating to their studies
University staff can be reached Monday through Friday from 9 AM to 5 PM Easter Standard Time at (571) 544-1638

Netiquette Policy and Guidelines for Online Communication

In online interactions, such as discussion forums, live chats, live lectures etc. students must follow Clover University’s Netiquette Policy. This policy guides interactions between students as well as between students and the professor, advisor, or guest speaker.
If a student’s behavior violates Clover University’s Netiquette Policy this constitutes a violation of the Student Conduct Policy and the student will therefore be subject to academic or administrative repercussions.
Clover University’s online community is called to follow the same rules as in courteous in-person conversations. Clover University’s community is composed of students coming from different walks of life, ethnic and cultural origins, and different parts of the world. Additionally, students participating in an online activity might do so from a variety of different devices.

Therefore, Clover University requires the following:

  1. Be respectful in your interactions
  2. Be aware and respectful to peers or instructors that come from a different culture than yours
  3. Try your best to be open-minded to opinions that are different from yours
  4. Differences in opinion should be stated in a polite and respectful manner
  5. Do not harass other participants
  6. Regularly attend discussion forums so as to contribute to group discussions
  7. Refrain from using capital letters only in an online environment
  8. Double-check what you write before submitting your comments
  9. Rules pertaining to copyrights and plagiarism are maintained in Clover University’s online environment at all times

Student Privacy Rights

Records of Clover University students are confidential and may not be released without prior written consent by the student. Only authorized university personnel have access to student records. The university will not release student records, including financial records, unless the student has given prior written consent to do so. Clover University strives to comply fully with the Family Educational Rights and Privacy Act (FERPA) of 1974, Public Law 93-380, Section 438 of the General Education Provision Act (the “Buckley Amendment”) that affords students certain rights with respect to their education records.

Specifically, it affords students the right to:
  • Inspect and review their education record
  • Request the amendment of inaccurate or misleading records
  • Consent to disclosure of personally identifiable information contained in their education record to a third party; and
  • File a complaint with the Family Policy Compliance Office of the U.S. Department of Education concerning alleged failures of the university to comply with the act

Students also have the right to file complaints with the Family Policy Compliance Office (U.S. Department of Education) concerning alleged failures by the university to comply with the act. Clover University intends to fully comply with FERPA. FERPA authorizes the release of "directory information" without the student’s prior consent in accordance with what is allowable under law.
FERPA Compliance defines directory information at Clover University: Student Name, Email, Address, Phone Number, Student ID Number*, Date of Birth*, Major Field of Study, Dates of Attendance, Enrollment Status, Previous Institutions, Class Level, Degrees and Awards Received, Photographs.

Limited Directory Information

Student ID number and Date of Birth are considered to be limited directory information, which may be used for verification purposes only, and not released as directory information. This information will be accessible to school officials, consistent with FERPA, who have a legitimate educational interest. If students wish that their directory information not be released without their consent, they should explicitly notify the university in writing.

Identity Verification Policy

Student identity will be verified by receiving a copy of a valid government issued photo ID and conducting a call to confirm their identity.
Students identify themselves when accessing Moodle LMS using their secure individual login and passcode. This login and passcode will be provided after the student’s identity has been confirmed during the admissions process.
Students identify themselves when accessing Clover University Email using their secure individual login and passcode. This login and passcode will be provided after the student’s identity has been confirmed during the admissions process. Clover University staff will verify the student’s identity before discussing or releasing private information over the phone or email.

Students identify themselves when communicating with the university over phone or email using the personally identifiable information collected during the admissions process. Faculty and staff may also use the personally identifiable information to confirm the student’s identity as needed throughout the student’s time at the university. Significant and identifiable changes in student performance will be monitored and may result in faculty and staff verifying the student’s identity if needed.

Grievance Procedure

Students are highly encouraged to discuss any topics and concerns related to their studies at Clover University with their Academic Advisor and the Chairperson of their department. If a concern or complaint is not resolved through this channel the student has the option to submit a formal complaint pertaining to administration, finance, technical issues, faculty performance, program content and grading. The details of the Grade Challenge Procedure can be found in the university catalog.
A grievance must be delivered to the university in writing within 30 days of the event it pertains to occurring. University staff will acknowledge receiving the grievance within two business days and begin investigating the grievance.
Within 15 days of acknowledging the grievance university staff will provide a written response of the university’s decision. The student may appeal the decision in writing to the university’s President. The President will respond with a decision within 15 days of receiving the student’s appeal and their decision is final.
If the student is not satisfied, they may contact the State Council of Higher Education for Virginia (SCHEV) with their concerns. The university will not retaliate against the student for submitting a complaint to SCHEV.

101 N. 14th Street
James Monroe Building
Richmond, VA 23219